Frequently Asked Questions

  • Due to the handmade nature of all of the items presented, we cannot guarantee that all items will have the same appearance.  However, they should be close in nature to the one you have ordered.

  • Commercial soaps are traditionally stripped of their moisturizing component, glycerin. Glycerin is the by-product of soap making and is what attracts moisture to your skin. Handcrafted soaps typically still contain their glycerin (Ours sure does!) which helps your skin to attract moisture.

  • We always strive to include the best ingredients in our products  If an organic option is available we do our best to use it, but unfortunately not everything is organic. We use local ingredients whenever we can. We ensure that the suppliers we work with are providing a high quality product, which is free of animal testing and are sustainable.

  • We make soap using the cold process method. We start by melting fats and oils together, and mixing water and sodium hydroxide. When each mixture is the correct temperature, we mix them together. In the beginning, the mixture will have the consistency of olive oil and have a translucent appearance, but when the soap starts to saponify (to become soap) the consistency will thicken and become opaque. Right before we pour into the molds, the scent and colorants are added. After being poured, the soaps sits for one to two days before being cut. After cutting the soap must sit for an 4-6 weeks before it can be used, this process is called the curing stage. In this stage 20% of the water weight evaporates from the soap, making it a bar harder so it will last longer. The finished bar of soap gets hand wrapped and shipped to a store or to your door!

  • Once your order is successfully placed, you will receive an email confirmation with your order details and a unique order number. Please ensure your email address is entered correctly during checkout to receive this confirmation.

  • If you need to modify your order, please contact us as soon as possible. We can make changes to your order if it has not yet been processed for shipping. Once an order is under processing, we are unable to make any modifications.

  • Please contact:

    Bath.ish@yahoo.com with your order number for assistance.

  • Shipping times vary depending on your location. Orders are typically processed within 1-2 business days, and standard shipping can take 3-5 business days. 

  • No, unfortunately we do not ship internationally at this time. 

  • We do not currently offer free shipping. Our shipping is a $10 flat rate on any order.

  • Yes, we include a free, pre-selected sample with every order!